Backup and Restore SmarterMail

This article applies to versions 8.x-16.x. View articles for recent versions.

Regularly backing up your email files is a good practice to keep as it helps prevent the loss of important data in the event of a hardware crash, hard drive corruption, system failures, etc. This article explains which files need to be backed up manually or via a backup solution, such as BackupExec or Veritas.

NOTE: If there is no prior backup solution in place, we recommend following our KB, Regularly Back Up SmarterMail Using RoboCopy.

Backing up Data

When backing up a SmarterMail installation, include all .xml and .dat files found in the Service directory of the install path, which is located at C:\Program Files (x86)\SmarterTools\SmarterMail by default.
All SmarterMail domain folders must also be backed up. By default, SmarterMail domains are located in the C:\SmarterMail\Domains directory.
If you have custom skins, include the MRS\Skins folder of the installation path in your backup.
No registry settings or databases are necessary to back up your SmarterMail install.

Restoring Data

When restoring files, make sure the SmarterMail Service is stopped.

Learn more about SmarterMail's enterprise email features and benefits.

Article ID: 3189, Created: 4/5/2017 at 7:00 PM, Modified: 10/7/2024 at 4:16 PM