In order to deactivate a license and revert an installation back to the free edition, remove the license key and activation code from the AppConfig.xml by doing the following:
<licenseKey></licenseKey>
<activation></activation>
- Log into your server as the administrator.
- Using Window Explorer, navigate to the installation folder for the SmarterStats service (by default C:\Program Files (x86)\SmarterTools\SmarterStats\MRS\App_Data\Configservice).
- Make a backup of the file AppConfig.xml.
- Open the AppConfig.xml file with Notepad.
- Find and delete these lines:
- <licenseKey></licenseKey>
- <activation></activation>
- Save the file and then close it.
- Stop and Start the SmarterStats Service.
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Article ID: 2988, Created: 2/5/2015 at 11:58 AM, Modified: 10/13/2022 at 1:56 PM