Back to Community Threads
poor reputation
Question asked by Richard Frank - 7/2/2018 at 8:17 AM
Unanswered
R
out of the blue my mailserver has a poor reputation.. I don't know why.
no excesive IP traffic, no mail account being missused. 
stats are all the same as before. 
 
I need some help with tips what to check and how to get a good reputation back.
btw.. senderscore and others are all ok. Google says bad rep.
My IP nr is 80.242.238.152 domain name mail.soko.nl PTR is in place.. no relay
what else?
P
Patrick Mattson Replied
7/2/2018 at 8:51 AM
When I looked up your domain using mxtoolbox, it says your three mail servers might be an open relay. Looked up your SPF record and it shows a reference to spf.soko.nl, does this DNS record exist?
Back to Community Threads

Reply to Thread

Enter the verification text
Related Knowledge Base Articles
554 Error - MTA Poor Reputation FixesSmarterMail > Troubleshooting
Create Survey Based EventsSmarterTrack > Events
Key Feature and Version Milestones in SmarterMailSmarterMail
SSL Issues for Hosted SmarterTrack DomainsSmarterTrack > Troubleshooting
Google Safe Browsing Warning and SmarterMailSmarterMail > Troubleshooting